guerillagirl – user experience designer

guerillagirl's (ux) design journal

User Experience Retrospective: Designing For People, 1981

This video from 1981 from the AT&T Archives of Human Factors Research (which is not ergonomics) explains why its important to include potential users early in the process when designing complex systems.

„The challenge of human factors is to design services for customers, such that are easy to access and once they accessed them that they fulfill a need – a useful need.“

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