Ah the internet awesomeness. Someone made a chrome plugin for heuristic evaluations. Personally I find this chrome plugin super useful, because it saves me lots of time making screenshots, pasting them in a doc, formatting.. Check it out. It’s perfect for both: a quick more „lofi-ish“ design evaluation to communicate some visual design issues and and a more advanced heuristic evaluation – it even supports you with that because it comes directly with Nielsens 10 Usability Heuristics for User Interface Design. Plus: You can also define your own (client specific) heuristics.
„UX Check makes heuristic evaluations quick and easy. The extension will open up Nielsen’s Ten Heuristics in a side pane next to your website. When you click on an element that doesn’t comply with a heuristic, you can add notes, and a screenshot will be saved. At the end, you can export everything to a docx so that you can share them with your team“
On Desktop, people used twice as much visible navigation than hidden navigation which was buried behind a hamburger icon
„When a menu is visible across the top it’s basically advertising that the navigation is there and people are also able to see the links right away and what is offered at the website – versus when it’s collapsed. So, it’s a shame if you don’t actually show those links on desktop“
Social psychology theories like the stereotype content model may have a huge impact in your user experience work, as more and more interactions between companies and customers take place through a „digital window“ called a user interface. The perception and therefore the behaviour of digital interfaces had become more and more important to brand perception. This can serve as a basis for improving your customer loyalty as a growing body of research suggests that people have emotional relationships with brands that resemble relations between people. Weiterlesen
Berlin UX woman – soon there’s another meetup in town!
Together with a few other ladies I founded the Berlin chapter of Ladies that UX, an international organization connecting women in the user experience field.
We’re still in the planning phase but as organizers of the Berlin chapter, we think of meetups, workshops, and casual happy hours/networking drinks and dinner. Stay tuned, awesome announcements will follow soon.
I guess I really have an obsession with error messages. Yes, I collect them in some secret folder in my system because some are really silly. Additionally, I often find them not really helpful or quite unpolite – even in times where systems are getting more and more „intelligent“ and therefore should be capable of displaying helpful advice for _people_ instead of some unpolite advice or binary techy stuff.
So, what if systems could „think“ – I mean semantically. Wouldn’t it be fun to take system notifications and error messages to the next level by asking for the meaning of life with some metaphysical ontological questions?
Here they are, I guess they are perhaps more helpful than the real ones. At least they can make you smile – and think.
They refer to René Descartes, Ludwig Wittgenstein, Sigmund Freud, Burrhus Frederic Skinner, Erwin Schrödinger, Immanuel Kant and Albert Camus.
I just finished reading „The Human Brand“ written by social psychologist Susan T. Fiske and Chris Malone, a Brand consultant. I have to admit: I’m a huge Fan of Susan Fiskes’ work in social psychology since the stereotype content model and the dimensions of warmth and competence were basically introduced to our course during the first semester in psychology. It’s based on solid research and it helps to explain how we perceive different people and form those implicit cognitive stereotypes which can result in emotional prejudices.
The basic outcome of this book is, that we relate to companies, products and brands as if they were humans – which means we have implicit feelings towards them which will result in trust (or not) and customer loyalty (or not). It tells us why a short termed, profit-based approach – which we can often find in the field – may become some sort of „death sentence“ to businesses, especially in the digital age.
There are a plenty of well researched real world examples and case studies which are fun to read. The book covers only basically user interfaces in the terms of warmth and competence too (like: Computers as social actors). Its not the main topic but you can adapt the findings easily to design strategy, for example.
I highly recommend this book to everyone who is working in the fields of User Experience Consulting or Design strategy, brand consulting or marketing and to business owners/CEOs.
This is definitely not some shady „Guru“ bullshit book filled with senseless noise and nice sounding buzzwords – nope: this one is in my opinion a well-researched must-read and it contains a paradigm shift for marketers and consultants.
If you have some time, in this video the stereotype content model is explained, too (>1hr and sadly bad sound)
Your (digital) product just wearing a pretty „make up“ and working well is not enough. Why Design strategy and UX is important and related to branding:
Today, companies are often seperated from the direct product-customer interaction. So, customers often begin to abandon the „cold“ interaction to those products – which appears often too anonymous to them. Instead you see a trend: they’ll look for smaller, local companies with a personal touch/approach because they feel engaged to them in an emotional way and this is the reason why your product needs a „soul“ (metaphorical) aka an emotional engaging brand and therefore a more positive emotional product experience which is often communicated as „user experience“.
How a set of „core principles“ will help you in accomplishing a shared design culture and understanding in your company.
In science theory there is an approach called „Methodology Of Scientific Research Programs“ which was introduced by Imre Lakatos who was a student of famous Karl Popper.
In general and simply explained, science theory helps us to understand in how science could make progress and wants to explain how we build our knowledge about the world and it’s therefore strongly connected to epistemology and these two ground philosophical questions: „What is knowledge?“ and „How could we know what’s the truth?“ Weiterlesen
Im Designprozess kannst du verschiedene Methoden bzw. einen Methodenmix nutzen, um das Produkt, die Webseite oder die App „besser“ im Sinne von „user centered“ zu gestalten – sprich: du bekommt wertvolle Einblicke in die Welt der Nutzer.
Im UX Design bedienen wir uns gerne aus dem Methodenrepertoire, welches sich in den Sozialwissenschaften bewährt hat. Daher dachte ich mir, das wir mal ein paar Einblicke in einige Methoden geben. :) Weiterlesen