What a great, funny tool! I really like Protobot because it triggers me to think about services and improvements and especially the unknown unknowns! The tool generates random product and service ideas.
„Some are brilliant. Some are bizarre. Some are controversial. Some are hilarious. Some are very, very wrong“
Is your cute looking, nice sounding assistant (or: robot/chatbot) really that cute as it seems to be?
This article on FastCoDesign gives some food for thought.
Subtle social cues, which are associated with cuteness, friendliness and so forth – originally designed with good intentions for giving you a „better experience“ – may fool you because lack of transparency and can so lead to queasy feelings which are based on cognitive dissonance.
[…]“These new affordances don’t show users what they can do with a technology, they describe what a technology won’t do to users: They won’t hurt us, they won’t spy on us, they won’t reveal our secrets. They are literally user-friendly. Yet could there be hidden costs for users when AI acts like a friend? […] We need design that doesn’t just show people how to use technology, but shows how their technology is using them.“
Photo: My sweet, little,friendly and old beatbot „keepon“ which for sure does not spy on me (it is developed for kids with autism syndroms) Isn’t it cute? :)
Poncho is a weather service with a personality that gives you the weather every day in a fun way. I first tried the chatbot on facebook messenger. I was really surprised how natural our talk seemed. He definitely passes the Turing test as long as you keep talking to him within his comfort zone (weather & apps). :D
We are trying to build a list of women who want to speak or facilitate a workshop at one of our Ladies that UX Berlin meetups. No worries, you don’t have to talk about rocket science :) – in fact it is a fantastic place to train your speaking skills in a friendly and welcoming community of other women*.
How it works: Simply fill out your details in this form, so we can contact you. We use this list at the moment only within our orga team.
The IKEA effect is a cognitive bias in which consumers place a disproportionately high value on products they partially created. Read here how you can make advantage of that principle in your product design. Also, here is the original study: Norton, Michael I., Daniel Mochon, and Dan Ariely. „The IKEA Effect: When Labor Leads to Love.“ Journal of Consumer Psychology 22, no. 3 (July 2012): 453–460.
„Teams often start with the metrics that come out of the box. Tools like Google Analytics come with metrics that have important sounding names, like Unique Visitors, Bounce Rate, and Time on Page. However, most teams quickly realize these metrics don’t actually track anything that’s meaningful to the users’ experience“
After Philip Zimbardo’s introduction to the topic the video above shows one of the classic experiments in social psychology.
Solomon Asch conducted those series of experiments in 1951 to investigate the extent to which social pressure from a majority group could affect a minority.
These findings are important for meetings or workshops, especially in brainstorming situations and also for focus groups: Gerald (1955) found that conformity even increases if the group members are interdependent – a situation which often occurs in meetings within a work/project context.
Asch also found that conformity is less dominant when decreasing the size of the majority (Asch, 1956): The bigger the majority group the more people confirmed (but only up to a certain point)
Additional studies by Allen & Levine (1968) showed that if there is an ally within the group conformity dropped because people that share views which are disagreeing with views of the majority may prevent other individuals staying quiet or agree with the majority because of fearing social sanctions when saying what they actually think.
Of course, conformity could be reduced also when people are not forced to make their opinion public.
„For me, the best metaphor that I use for content is that content is a conversation in a marketplace. In every marketplace, there’s a buyer and a seller. It’s important to know which role you’re playing.“
„Even though it might seem obvious, always avoid questions like, “How do you like it?” Ask specific and neutral questions like, “Do you have any concerns about what you’re looking at?” -Critical feedback can be hard to digest. But it’s the only way to grow and improve.“
Guess Who Made Computers The Design Tools They Are Today? Women.