„Well, the thing is … my phone is a slot machine. Every time I check my phone, I’m playing the slot machine to see, what am I going to get? „
Monat: Februar 2015
UX Notes: The FAQ Nightmare
FAQ pages usually contain a set of questions with prefilled answers which the service provider estimates users will come up often with when using the service and which should be looked at first before people are going to contact customer support. „UX Notes: The FAQ Nightmare“ weiterlesen