23/05/2018
by stef
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It’s really nearly all about perceived intentions towards a person, you can break things down to this basic thing when it comes to communication/interaction which includes also brand perception. Don’t use jargon or internal terminology no one except insiders will … Continue reading
12/05/2018
by stef
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Genius.
12/05/2018
by stef
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The video above contains a very short introduction to the chinese room argument, introduced by philosopher John Searle in the 1980 in his essay “Minds, Brains and Programs”. and it fits to my last post about Googles Duplex natural speech … Continue reading
09/05/2018
by stef
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I think we now go really deep into the uncanny valley. I think it is of psychological and also sociological relevance that we know if we speak to another human or a machine.The point is, it may be perceived as … Continue reading
07/05/2018
by stef
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Good explanation on why checking you analytics data is important before you decide on UX priorities: You can check if previously observed behavior occurs frequently for many visitors, so if eg usability evaluation observations are truly indicative of your entire … Continue reading
05/03/2018
by stef
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Do you ever find it challenging to explain to people what you do? You are not alone, see how others do it:
05/01/2018
by stef
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Well, maybe I’m a little bit late to this 2014 party – but hell yes, look at this! Imagine you are in the dressing room/cabin of a clothing store and something does not fit and you want to try different … Continue reading
23/11/2017
by stef
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Machine learning is all around us – on our phones, social networks, speech recognition systems and more – but what is it exactly, how does it work and why is it useful? And what else will it be doing for … Continue reading
29/10/2017
by stef
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Stumbled upon this goodie while researching on cognitive architectures for a course. „(…) a machine isn’t the sum of its parts, if somebody took a car apart and gave you a heap of the parts that wouldn’t be a car … Continue reading
04/10/2017
by stef
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„We try to reduce the dissonance between how we think we should act and how we actually act by changing one or the other“ This is interesting because it is contrary to incentive / economic theories which claim that the … Continue reading
18/09/2017
by stef
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In 1987 Apple had already mapped out a vision which way they want to go. Look at that: It includes today’s digital assistant (like Siri but way more smarter) screen sharing concepts and a rough version of something like the … Continue reading
25/08/2017
by stef
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„We wake up in the morning and we open the closet; we feel that we decide what to wear. we open the refrigerator and we feel that we decide what to eat. What this is actually saying, is that many … Continue reading
22/08/2017
by stef
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Or: The problem with so called „agile“ user stories and their corresponding narrowed-down solution views. Great talk on scenarios by Kim Goodwin. “Real people go just go „log in“ they are trying to accomplish something, they have some other goal … Continue reading
14/08/2017
by stef
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A lot of designers feel pressure to present full blown design comps or deliverables when we are still working through problems of content, information architecture or unsolved interaction design issues. Page Laubheimer with some tips how to work together on … Continue reading
05/07/2017
by stef
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“Can a broken robot break a child?” Awesome Sherry Turkle about conversation in the digital age and how replacing face-to-face communication with smartphones (or even growing up in company with digital assistants, smart toys, and bots and connect emotionally with … Continue reading
20/06/2017
by stef
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A great real world example of contextual help.
13/05/2017
by stef
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Carol Beer, the super-friendly receptionist from the British series “Little Britain”, which is famous for her “Computer says no” attitude is the perfect example of someone you don’t want to have to represent your company. So why does so many … Continue reading
31/03/2017
by stef
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This video from 1981 from the AT&T Archives of Human Factors Research (which is not ergonomics) explains why its important to include potential users early in the process when designing complex systems. „The challenge of human factors is to design … Continue reading
18/03/2017
by stef
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Don Norman’s famous book „The Design of Everyday Things“ which was released in 1988 has had big influence on the fields of human computer interaction and user experience design. One of the topics he covers in his book is a … Continue reading
17/03/2017
by stef
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haha!