14/09/2018
by stef
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Again, auch wenn statt Türkei da nicht Truthahn steht: Automatische Übersetzungen wirken immer so distanziert und sind meist kaputt, und well, ja PEOPLE NOTICE und man attribuiert ein gewisses Desinteresse am Kunden auf Firmenseite, das gibt Minuspunkte in der credibility, … Continue reading
12/09/2018
by stef
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“It costs much less to code the interface in a customer acceptable way the first time than it does to introduce a poor UI to the field and then rework that UI in version 2. In addition a poor UI … Continue reading
12/09/2018
by stef
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Very good article about how to put your personas to work! “While Taré is a made-up character, the story isn’t. The UX team met many travelers in exactly this situation, having to scurry through a layover airport without time to … Continue reading
07/09/2018
by stef
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via GIPHY Image: Cooperation, exemplary image. ;) The famous robbers cave field experiment conducted by Muzafer Sherif (1954, 1958, 1961) investigated how and why group conflicts occur. Sherif argued that conflict between groups (intergroup conflicts) occur in case of two … Continue reading
04/09/2018
by stef
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This is just great. Having no shared objectives and so suffering from ambiguity in research kills everything: your data will simply be not valuable if you don’t know what you want to find out – so research objectives have to … Continue reading
31/08/2018
by stef
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If you are interested in specific information people should provide to your organization think of reasons in terms of how it would benefit those people and not how it benefits you as the business – because we are really more … Continue reading
17/07/2018
by stef
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Translator wanted. Must be human. (via @berndlauter) pic.twitter.com/VKWdRGMm51 — Katrin Scheib (@kscheib) July 17, 2018
23/06/2018
by stef
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Drives me nuts to see people equate human-centered design with designing software. It’s an approach that can be applied to any systematic experience, from paper forms to public policy. Software is just one medium among many. — Kim Goodwin (@kimgoodwin) … Continue reading
30/05/2018
by stef
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https://www.guerillagirl.de/2017/10/29/stop-treating-usability-tests-as-a-substitute-for-explorative-user-research/
26/05/2018
by stef
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It’s not that easy to describe, really. I just spontaneously set myself a 15 min timeframe to write down what I actually say to others when I try to explain what I am doing for a living. I call myself … Continue reading
26/05/2018
by stef
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Fair question. One of the apps on my phone prompted me to confirm their new #GDPR compliance. I was intrigued by their request for my age: Is this #child #safety? Or do they just want more #data? And then even … Continue reading
23/05/2018
by stef
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It’s really nearly all about perceived intentions towards a person, you can break things down to this basic thing when it comes to communication/interaction which includes also brand perception. Don’t use jargon or internal terminology no one except insiders will … Continue reading
16/05/2018
by stef
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“In short, GDPR will make privacy a mandatory design principle–and, in doing so, may redefine the profession.” Great article on why designers should care about the GDPR. Because it makes us rembember that we are designing products for people not … Continue reading
12/05/2018
by stef
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"Our acceptance of seemingly autonomous voice assistants will depend on trust. And trust demands being able to distinguish when we’re talking to a human and when we’re talking to an AI.”https://t.co/xFEqIY0qE4 — Anna Dahlström (@annadahlstrom) May 12, 2018 See also: … Continue reading
09/05/2018
by stef
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I think we now go really deep into the uncanny valley. I think it is of psychological and also sociological relevance that we know if we speak to another human or a machine.The point is, it may be perceived as … Continue reading
07/05/2018
by stef
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Good explanation on why checking you analytics data is important before you decide on UX priorities: You can check if previously observed behavior occurs frequently for many visitors, so if eg usability evaluation observations are truly indicative of your entire … Continue reading
15/04/2018
by stef
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Could not agree more. It’s the core ogf it all. And again, it’s fundamentally social. It’s not about whether your organization values “design.” It’s about whether your organization truly values *humans.* — Kim Goodwin (@kimgoodwin) April 14, 2018
18/03/2018
by stef
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Things to keep in mind (eg when using personas) I need oxygen, but that’s not my goal. https://t.co/hvnm84AzJD — Alan Cooper (@MrAlanCooper) March 17, 2018 Related/see also: https://www.guerillagirl.de/2017/09/04/about-users-goals-goals-%E2%89%A0-tasks/
14/03/2018
by stef
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This made me giggle, and thinking of my last hotel experience. Every new hotel room is like a whole gift basket full of bad UX examples. — Kim Goodwin (@kimgoodwin) February 26, 2018
13/03/2018
by stef
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via GIPHY This is a great podcast episode. I’ve once heard that in gym and I was like: yes! This is how to build “empathy” or a feeling of an “ally” who must solve a problem and you want to … Continue reading