15/01/2019
by stef
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“Successful products meet user goals first […] The essence of good interaction design is devising interactions that achieve the goals of the business or service and their partners without violating the goals of the user” Cooper, A., Reimann, R., Cronin, … Continue reading
09/01/2019
by stef
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User research is not asking people what they want. It's understanding what people try to do, how they try to do it, and how you can help them reach their goals. — Pavel A. Samsonov (@PavelASamsonov) January 9, 2019
16/12/2018
by stef
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Even though my shelf is very full of good ( and also not that good books) there are exactly three books that have had a tremendous impact on my professional thinking, and to which I keep coming back to again … Continue reading
13/12/2018
by stef
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Don’t think of your first-draft design as an answer. It’s just another way to frame the question: what should we build? — Kim Goodwin (@kimgoodwin) December 11, 2018
09/12/2018
by stef
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“A human we’re designing for does something and we provide affordances. As designers we design the way that the machine gives feedback – finally it’s the question of what kind of knowledge to expect of our users”
04/11/2018
by stef
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A recent McKinsey research confirms again that good Design is good for business and that design is a top-management issue: “What our survey unambiguously shows, however, is that the companies with the best financial returns have combined design and business … Continue reading
29/10/2018
by stef
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“When we can understand the things that users want to do, we have the basis for serving customer needs, thus creating business value” – Jeff Gothelf, Josh Seiden: Sense & Respond: How Successful Organizations Listen to Customers and Create New … Continue reading
10/10/2018
by stef
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Happy Design Systems:– Scale Good Standards– Build-in Accessibility– Unify Component Style– Unify Component Code– Reduce Code Cruft– Speed Up Product Delivery@una #AEAORL — zeldman (@zeldman) October 9, 2018
14/09/2018
by stef
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Again, auch wenn statt Türkei da nicht Truthahn steht: Automatische Übersetzungen wirken immer so distanziert und sind meist kaputt, und well, ja PEOPLE NOTICE und man attribuiert ein gewisses Desinteresse am Kunden auf Firmenseite, das gibt Minuspunkte in der credibility, … Continue reading
12/09/2018
by stef
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“It costs much less to code the interface in a customer acceptable way the first time than it does to introduce a poor UI to the field and then rework that UI in version 2. In addition a poor UI … Continue reading
12/09/2018
by stef
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Very good article about how to put your personas to work! “While Taré is a made-up character, the story isn’t. The UX team met many travelers in exactly this situation, having to scurry through a layover airport without time to … Continue reading
07/09/2018
by stef
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via GIPHY Image: Cooperation, exemplary image. ;) The famous robbers cave field experiment conducted by Muzafer Sherif (1954, 1958, 1961) investigated how and why group conflicts occur. Sherif argued that conflict between groups (intergroup conflicts) occur in case of two … Continue reading
04/09/2018
by stef
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This is just great. Having no shared objectives and so suffering from ambiguity in research kills everything: your data will simply be not valuable if you don’t know what you want to find out – so research objectives have to … Continue reading
31/08/2018
by stef
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If you are interested in specific information people should provide to your organization think of reasons in terms of how it would benefit those people and not how it benefits you as the business – because we are really more … Continue reading
17/07/2018
by stef
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Translator wanted. Must be human. (via @berndlauter) pic.twitter.com/VKWdRGMm51 — Katrin Scheib (@kscheib) July 17, 2018
23/06/2018
by stef
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Drives me nuts to see people equate human-centered design with designing software. It’s an approach that can be applied to any systematic experience, from paper forms to public policy. Software is just one medium among many. — Kim Goodwin (@kimgoodwin) … Continue reading
30/05/2018
by stef
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https://www.guerillagirl.de/2017/10/29/stop-treating-usability-tests-as-a-substitute-for-explorative-user-research/
26/05/2018
by stef
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It’s not that easy to describe, really. I just spontaneously set myself a 15 min timeframe to write down what I actually say to others when I try to explain what I am doing for a living. I call myself … Continue reading
26/05/2018
by stef
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Fair question. One of the apps on my phone prompted me to confirm their new #GDPR compliance. I was intrigued by their request for my age: Is this #child #safety? Or do they just want more #data? And then even … Continue reading
23/05/2018
by stef
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It’s really nearly all about perceived intentions towards a person, you can break things down to this basic thing when it comes to communication/interaction which includes also brand perception. Don’t use jargon or internal terminology no one except insiders will … Continue reading