Translator wanted. Must be human. (via @berndlauter) pic.twitter.com/VKWdRGMm51 — Katrin Scheib (@kscheib) July 17, 2018
17/07/2018
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Category Archives: User experience/UX
23/06/2018
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On human-centered design
Drives me nuts to see people equate human-centered design with designing software. It’s an approach that can be applied to any systematic experience, from paper forms to public policy. Software is just one medium among many. — Kim Goodwin (@kimgoodwin) … Continue reading
30/05/2018
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Usability testing ≠ user experience research
https://www.guerillagirl.de/2017/10/29/stop-treating-usability-tests-as-a-substitute-for-explorative-user-research/
26/05/2018
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What is my job in one sentence ?
It’s not that easy to describe, really. I just spontaneously set myself a 15 min timeframe to write down what I actually say to others when I try to explain what I am doing for a living. I call myself … Continue reading
26/05/2018
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Is it child safety or data collection?
Fair question. One of the apps on my phone prompted me to confirm their new #GDPR compliance. I was intrigued by their request for my age: Is this #child #safety? Or do they just want more #data? And then even … Continue reading
23/05/2018
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UX copy: Using plain language is good for your business
It’s really nearly all about perceived intentions towards a person, you can break things down to this basic thing when it comes to communication/interaction which includes also brand perception. Don’t use jargon or internal terminology no one except insiders will … Continue reading
16/05/2018
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GDPR is good for user experience.
“In short, GDPR will make privacy a mandatory design principle–and, in doing so, may redefine the profession.” Great article on why designers should care about the GDPR. Because it makes us rembember that we are designing products for people not … Continue reading
12/05/2018
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Computers are social actors, again and again
"Our acceptance of seemingly autonomous voice assistants will depend on trust. And trust demands being able to distinguish when we’re talking to a human and when we’re talking to an AI.”https://t.co/xFEqIY0qE4 — Anna Dahlström (@annadahlstrom) May 12, 2018 See also: … Continue reading
09/05/2018
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Google Duplex’ natural speech pattern: It’s a human? No it’s not!
I think we now go really deep into the uncanny valley. I think it is of psychological and also sociological relevance that we know if we speak to another human or a machine.The point is, it may be perceived as … Continue reading
07/05/2018
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UX Priorities? Check your Analytics Data!
Good explanation on why checking you analytics data is important before you decide on UX priorities: You can check if previously observed behavior occurs frequently for many visitors, so if eg usability evaluation observations are truly indicative of your entire … Continue reading
15/04/2018
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It’s not about whether your organization values “design”.
Could not agree more. It’s the core ogf it all. And again, it’s fundamentally social. It’s not about whether your organization values “design.” It’s about whether your organization truly values *humans.* — Kim Goodwin (@kimgoodwin) April 14, 2018
18/03/2018
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Goals vs needs
Things to keep in mind (eg when using personas) I need oxygen, but that’s not my goal. https://t.co/hvnm84AzJD — Alan Cooper (@MrAlanCooper) March 17, 2018 Related/see also: https://www.guerillagirl.de/2017/09/04/about-users-goals-goals-%E2%89%A0-tasks/
14/03/2018
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Hotel rooms are gifts for a UX Designer
This made me giggle, and thinking of my last hotel experience. Every new hotel room is like a whole gift basket full of bad UX examples. — Kim Goodwin (@kimgoodwin) February 26, 2018
13/03/2018
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Use storytelling to build empathy for your users
via GIPHY This is a great podcast episode. I’ve once heard that in gym and I was like: yes! This is how to build “empathy” or a feeling of an “ally” who must solve a problem and you want to … Continue reading
13/03/2018
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Permanent usage of pop-ups and interruptions hurt your orgas credibility
Just stumbled again upon this quote: “Our studies showed that ads that pop up in new browser windows hurt a site’s credibility. This makes sense; people usually go to Web sites with goals in mind, and they expect the site … Continue reading
12/03/2018
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Never delegate understanding
Charles Eames: “Never delegate understanding.” — Johnnie Manzari (@johnnie) March 10, 2018
11/03/2018
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Designing for credibility and Stanford Website credibility guidelines
Credibility is a very important factor in both: Human to human Interaction, but also when we interact with computers/technology. Unfortunately, the factor is often neglected in the latter. As credibility is attributed to others, it is a subjectively perceived and … Continue reading
07/03/2018
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Friend or foe? Social presence is an important factor to consider in Interaction /UX Design
Ever yelled at your computer? Congrats! You’re in good company applying social responses to inanimate things. We as humans are wired to be social creatures. And even digital products may trigger social responses and you might not even be aware … Continue reading
07/03/2018
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About segregating research and design (and other problems)
This article speaks to my heart. So much true words. “The split of the design teams into researchers and designers might be hampering effective software development. To truly understand the user, designers need to develop empathy. They, and other team … Continue reading
05/03/2018
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Describing User Experience to other people
Do you ever find it challenging to explain to people what you do? You are not alone, see how others do it: