guerillagirl – user experience designer

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Security and UX: Don’t blame the users

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A very good read by Albrecht Scjmidt (LMU Munich) about security and UX >> Don’t Blame the User: Toward Means for Usable and Practical Authentication

“[…]When the user comes to use a service for the first time, many companies require registration. This is reasonable, as registered users are a valuable asset. However, asking the user for a password at this point is a bad idea. The user’s primary goal is to use a service. Providing a password is an obstacle; hence, it is likely that they will not give much thought about it and will choose a weak one.”

https://interactions.acm.org/archive/view/may-june-2019/dont-blame-the-user

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