14/03/2019
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Category Archives: Social psychology
22/09/2018
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Deus Ex Machina
“Would you like to print out your blessing?” Bless U-2 offers automatic blessings in different languages (even in Hessisch which is a German accent) to the faithful and yes, it even beams lights from its hands! The robot is an … Continue reading
07/09/2018
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Orga culture and UX: Competition vs common vision
via GIPHY Image: Cooperation, exemplary image. ;) The famous robbers cave field experiment conducted by Muzafer Sherif (1954, 1958, 1961) investigated how and why group conflicts occur. Sherif argued that conflict between groups (intergroup conflicts) occur in case of two … Continue reading
31/08/2018
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UX/ Design principle: Give instead of taking
If you are interested in specific information people should provide to your organization think of reasons in terms of how it would benefit those people and not how it benefits you as the business – because we are really more … Continue reading
12/05/2018
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Computers are social actors, again and again
"Our acceptance of seemingly autonomous voice assistants will depend on trust. And trust demands being able to distinguish when we’re talking to a human and when we’re talking to an AI.”https://t.co/xFEqIY0qE4 — Anna Dahlström (@annadahlstrom) May 12, 2018 See also: … Continue reading
13/03/2018
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Permanent usage of pop-ups and interruptions hurt your orgas credibility
Just stumbled again upon this quote: “Our studies showed that ads that pop up in new browser windows hurt a site’s credibility. This makes sense; people usually go to Web sites with goals in mind, and they expect the site … Continue reading
11/03/2018
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Designing for credibility and Stanford Website credibility guidelines
Credibility is a very important factor in both: Human to human Interaction, but also when we interact with computers/technology. Unfortunately, the factor is often neglected in the latter. As credibility is attributed to others, it is a subjectively perceived and … Continue reading
07/03/2018
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Friend or foe? Social presence is an important factor to consider in Interaction /UX Design
Ever yelled at your computer? Congrats! You’re in good company applying social responses to inanimate things. We as humans are wired to be social creatures. And even digital products may trigger social responses and you might not even be aware … Continue reading
22/11/2017
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The stereotype threat phenomenon or: why it’s important to create environments for women in the tech industry
Yesterday our Ladies that UX Berlin community celebrated its first anniversary (and it was awesome!). Time to reflect a question which often occurs: Why do we “separate” women from men? Here is one explanation based on social psychology, namely: stereotypes.
21/11/2017
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Interaction Design = Designing behavior
A bad error message is like trying to order dinner from a waiter who says, “Food cannot be ordered,” then stares silently at you. — Kim Goodwin (@kimgoodwin) November 14, 2017
08/10/2017
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Nature vs nurture smackdown (part 12345)
“[…] and if there is a human nature, what is it?” Turkle, S. The second self: computers and the human spirit
04/10/2017
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On cognitive dissonance and rewards
„We try to reduce the dissonance between how we think we should act and how we actually act by changing one or the other“ This is interesting because it is contrary to incentive / economic theories which claim that the … Continue reading
18/09/2017
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The social (and ethical) implications of your digital assistant
“People talk to Siri about all kinds of things, including when they’re having a stressful day or have something serious on their mind. They turn to Siri in emergencies or when they want guidance on living a healthier life,” states … Continue reading
12/09/2017
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Gender stereotypes applied to machines
Amongst other things when it comes to gender stereotyping, studies show that dominant behavior by males tends to be positively received by western society since dominant men tend to be perceived as “independent”,”assertive” and “successful”, whereas dominant women tend to … Continue reading
05/09/2017
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Interaction & the social function of intelligence
“Like chess, a social interaction is typically a transaction between social partners. One animal may, for instance, wish by his own behaviour to change the behaviour of another; but since the second animal is himself reactive and intelligent the interaction … Continue reading
19/07/2017
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Social heuristics applied to machines
This is the memorial for Steve the drowned security robot outside our office on his charging pad. The future is weird. pic.twitter.com/Pb7KLay1VO — Oliver Griswold (@originalgriz) 19. Juli 2017 This week, a security robot drowned and this is peoples reaction … Continue reading
19/07/2017
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The cute, the bad and the evil?
Is your cute looking, nice sounding assistant (or: robot/chatbot) really that cute as it seems to be? This article on FastCoDesign gives some food for thought. Subtle social cues, which are associated with cuteness, friendliness and so forth – originally … Continue reading
03/07/2017
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Effects of normative influence and conformity in social groups
After Philip Zimbardo’s introduction to the topic the video above shows one of the classic experiments in social psychology. Solomon Asch conducted those series of experiments in 1951 to investigate the extent to which social pressure from a majority group … Continue reading